Privacy Notice

1. Scope and roles

This notice applies to the Skrado website, access requests, account provisioning, hosted application, driver pages, support, and product communications. It does not govern a customer's own website, phone system, advertising, or independent handling of personal information.

For customer workspace data, the customer generally decides what to enter and why. The customer is the business responsible for notices, permissions, lawful collection, and responses to the people in its records; Skrado processes that information to provide the workspace. For website visits, access requests, account administration, security, and support, Biznomad determines the processing described here.

2. Information Skrado handles

Skrado does not currently collect card data in its access-request or account-provisioning flows. Do not enter Social Security numbers, government ID images, bank credentials, health information, or other highly sensitive data unless Skrado has expressly agreed in writing to support it.

Public or third-party incident and vehicle-reference data may include road, time, coordinates, incident labels, and VIN decode attributes. Such feeds can be delayed, incomplete, or inaccurate and are governed by their source terms.

3. How information is used

• Provide tenant workspaces, authentication, lead management, quote recommendations, dispatch records, driver offers, buyer comparisons, exports, and support.
• Configure and secure accounts; prevent fraud, abuse, cross-organization access, and unsafe use.
• Operate optional notifications or integrations selected by an organization.
• Maintain backups, diagnose errors, measure reliability, and improve product workflows.
• Communicate about access requests, onboarding, support, security, material service changes, and requested product information.
• Comply with law, enforce the Terms and Acceptable Use Policy, and protect people, property, and the service.

Skrado does not use customer workspace data to send seller offers automatically. It does not sell personal information or share it for cross-context behavioral advertising. If those practices change, this notice and any required controls will be updated before the change takes effect.

4. How information is shared

Information may be disclosed only as reasonably needed:

• Within the customer organization: to authorized owners, dispatchers, drivers, or other users according to their role and workflow.
• Service providers: hosting, network, monitoring, backup, and security providers acting under instructions appropriate to their function, plus email or messaging providers only when separately configured and enabled.
• Customer-selected integrations: when an administrator enables a connector or asks Skrado to transmit a notification.
• Legal and safety: when reasonably believed necessary to comply with valid legal process, protect rights and safety, investigate abuse, or enforce agreements.
• Business change: during a financing, merger, acquisition, restructuring, or asset transfer, subject to appropriate confidentiality and notice obligations.

BuyerLoop does not itself send vehicle records to a buyer or complete a sale. A customer is responsible for any information it later sends outside Skrado.

5. Cookies and sessions

The application uses an authentication cookie or equivalent session credential to keep users signed in and protect account access. Essential cookies are required for the service. The public landing page does not currently use advertising cookies. Browser controls can clear cookies, but doing so may sign you out.

6. Retention and deletion

Account and workspace records are kept while needed to provide the service and for a reasonable period afterward for security, backup, dispute, and legal purposes. Security logs and backups may follow different, limited schedules. Skrado will delete or de-identify information when it is no longer reasonably needed, subject to legal holds and backup rotation.

Because automated retention controls are still being developed, customers should request deletion or an export before account closure. Skrado will confirm the applicable scope and timing in writing.

7. Choices and privacy requests

Account users can correct many business records in the application. For access, correction, deletion, export, objection, or account-closure requests, use the account controls or submit the recorded support form with “Privacy or data request” selected. Skrado may verify identity and organization authority before acting.

If a towing company, yard, or other Skrado customer entered your information, contact that business first because it controls the record. Skrado will support verified customer instructions and applicable legal rights. Authorized agents may be asked for proof of authority. Skrado does not discriminate for exercising an applicable privacy right.

8. Security and international access

Skrado uses administrative, technical, and organizational measures appropriate to a small hosted operations service, including authenticated access, organization scoping, encrypted transport, credential protection, backups, and security logging. No system is risk-free. See the Security page for current scope and responsible reporting.

The service is operated from the United States. If information is accessed from elsewhere, it may be processed in the United States under laws different from those where it was collected. Customers are responsible for determining whether their use requires additional transfer terms.

9. Children

Skrado is a business service and is not directed to children under 13. Do not create an account or enter a child's information unless a lawful business purpose and all required permissions have been confirmed. Contact us if you believe a child's information was submitted improperly.

10. Changes to this notice

The effective date will change when this notice is revised. Material changes will be communicated in the application or through another configured contact channel before they take effect when required.